Address: Austin Davis Biologics Ltd, Unit 1 Denfield Lodge, Lower Street, Great Addington, NN14 4BL, United Kingdom
Austin Davis Biologics Ltd is committed to ensuring that your privacy is protected. When we ask you to provide certain information through which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement and with GDPR 2018.
Austin Davis Biologics Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 17th May 2018.
What we collect and how we use it
The legal basis for collecting your information is termed “legitimate interests”, which essentially means “uses of personal data that are deemed necessary to provide a product or service and can be reasonably expected by the data subject”.
To provide you with the EquiSal diagnostic service, we collect your name and contact information including your postal address and email address. This information is used to process the order you place through the website and to report your horse’s diagnostic results using the email address you provide. We also store your information against your horse’s diagnostic result in a central database for your future reference if required.
We may use your information to improve our products and services.
We may contact you by email, phone, or mail for the purposes of providing you with the diagnostic service you purchase.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
However please be aware that no data security techniques are 100% effective and where information is transmitted over the internet, there is always some element of risk involved in sending personal data.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties
You may request details of personal information which we hold about you under GDPR. If you would like a copy of the information held on you, or would like to have your personal detail deleted, please email: firstname.lastname@example.org.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.